Privacy Policy

At Fashion House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal Information: Name, phone number, email address, shipping and billing address
  • Order Details: Products purchased, payment method, transaction details
  • Technical Data: IP address, browser type, device information, and browsing behavior
  • Communication Data: Any messages or inquiries you send to us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases or inquiries
  • Improve our website, products, and services
  • Send updates, promotions, or offers (only if you opt-in)
  • Prevent fraudulent transactions and ensure security

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and cart items
  • Understand how users interact with our website
  • Improve website performance and functionality

You can choose to disable cookies through your browser settings; however, this may affect certain features of the website.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways
  • Shipping and delivery partners
  • Analytics tools (e.g., website traffic analysis)

These third parties only access your information as necessary to perform their services and are obligated to keep it secure.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • Email: fashionhouse146@gmail.com
  • Address: Chota Bazar Saddar Rawalpindi, Punjab 46000

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.