Shipping Policy
At Fashion House, we aim to deliver your orders in a timely and reliable manner. Please review our shipping policy below for complete details.
1. Shipping Methods
We offer shipping through trusted courier partners to ensure safe and secure delivery of your orders. Available shipping options will be displayed at checkout.
2. Order Processing Time
- All orders are processed within One Week.
- Orders are processed on business days only (excluding weekends and public holidays).
- Once your order is processed, it will be handed over to the courier service for delivery.
3. Delivery Timeframes
- Estimated delivery time is 3 to 5 working days depending on your location.
- Delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.
4. Shipping Costs
- Shipping charges are calculated at checkout based on your location and order size.
- We may offer free shipping on selected orders or promotions.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use this tracking number to monitor the status of your delivery.
6. Delivery Issues & Delays
- While we strive to deliver on time, delays may occur due to factors beyond our control.
- If your order is delayed or you have not received it within the expected timeframe, please contact us at fashionhouse146@gmail.com.
- Ensure that your shipping details are accurate to avoid delays or failed deliveries.
7. International Shipping
- Currently, we DO NOT offer international shipping.
- If available, international delivery times and charges will vary based on destination and will be calculated at checkout.
- Customers are responsible for any customs duties or taxes applicable in their country.
8. Incorrect Address or Failed Delivery
- If an incorrect address is provided, delivery may be delayed or unsuccessful.
- In such cases, additional shipping charges may apply for re-delivery.